New Email

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How to Place a Hold

1. Log into your cwmars.org account to place a hold. Please call (508) 754-0793 to reset a pin or for help in accessing your account.

2. Call to request holds. We will place the holds for you. 

Please note, Paxton residents have preference for holds for the first six weeks after a book has been added to the collection.   

To request same day service, please call (508) 754-0793.

Automatic hold notifications from CWMars have been turned back on.

• Depending on how your account is set up, you will either receive an email or a text directly from CWMars indicating your item is available for pickup.
• Not receiving email notifications? Please check your spam folder.
• If your account is set up for phone notifications only, a library staff member will call you.

If you need to update your contact information or notification preferences, please call

(508) 754-0793.

To order books, you must have a valid CWMars card with less than $10.00 in fines and 

no overdue materials.

Please follow this procedure for books under this policy.

         1. You may place a hold on a Richards Memorial Library book in the CWMARS catalog.

              View NEW titles here.

         2. Once your search finds items, there is an option to check under the search box to 

              ‘Limit to Available items' and click Search again.

Interlibrary loans - You may now place holds on materials from other libraries.

        3. You may call the library at (508) 754-0793 and a staff member will be happy to place the 

            hold for you.

Be prepared to have your requested titles or details about what you might like (favorite authors, mystery, thriller, romance or the like)

Please, also let us know your desired format, i.e. large print, regular print or BCD (audio)

All HOLDS will be handled as curbside. You will receive an email, a text or a phone call (depending on how your account is set up) when your items are available for pickup.   

If you are elderly and do not feel comfortable with picking up, please contact Cindy Love at the Paxton Senior Center (508) 756-2833 or email clove@townofPaxton.net and she may be able to use the van and deliver to you.

The book drop is open seven days a week, 24 hours per day.

If you live, work or study in Central or Western Mass. (proof may be requested), you are eligible for a CW Mars library card. 

New Cards - If you do not already have a CWMars library card, and would like to request one from the Richards Memorial Library in Paxton, please visit the library during our open hours. Please bring a valid ID with a current address. "Valid identification for an adult user must show your name and current address." (RML Policy)

Please fill out this Google form or call (508) 754-0793 if your card is

• expired
• lost

Or if you need to update your

• pin number
• email
• phone number
• address